Support
Something broken, a question, or a player behaving badly? Write to support@playashe.com. Tell us your device, the app version (1.1.0) and what happened. We read every message.
Quick answers
- I forgot my password. On the sign in screen tap "Forgot password?", enter your email and open the link we send. It works for 30 minutes.
- I never got the email. Check spam, and make sure you typed the email you registered with. Then try again, or write to us.
- Someone is behaving badly. When the match ends tap Report on the result card. The player is blocked from matching with you again and we review the report.
- I want to change my name. Open Account and edit the username.
- I want to delete my account. See the delete account page.
- The game says online play is unavailable. Check your connection. If it persists, the server may be restarting; try again in a minute.
Read the privacy policy and the terms of use.